Privacy Policy

We may collect information you provide directly to us, including:

• Your name
• Phone number
• Email address
• Property address
• Information about your property
• Information about your selling timeline, situation, or questions
• Any other information you choose to provide through our forms, calls, texts, emails, or other communications

We may also collect limited technical information automatically through our website host, security tools, and server logs, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Referring website
• Date and time of visit
• Basic diagnostic or security information

We use this technical information to operate the website, protect it from spam or abuse, troubleshoot technical issues, and understand general website performance.

We do not currently use advertising pixels, retargeting tools, heatmaps, or session recording tools. If we add those tools later, we will update this Privacy Policy before using them.

We may also review publicly available property information, county records, real estate data, or similar information to help us evaluate a property or respond to your request.

We use Google Tag Manager and Google Analytics 4 to understand how visitors use our website, how they arrived, which pages and general website actions are useful, and whether our forms are working as expected. These services may use cookies or similar browser technologies and may receive technical information such as device, browser, approximate location, referring source, and website usage data.

We use events for website measurement and campaign attribution, such as page views, important button or contact-link clicks, form starts, broad form-error categories, and confirmed stored lead submissions. We do not intentionally send names, phone numbers, email addresses, street addresses, messages, or other form contents to Google Analytics.

Google acts as our analytics provider and processes analytics data under its own terms and privacy practices. You can limit cookies or similar technologies through your browser settings and may use privacy controls or opt-out tools made available by Google. Blocking these technologies may reduce measurement but should not prevent you from viewing the website or contacting us.

We use the information we collect to:

• Respond to your inquiry
• Contact you about your property
• Evaluate whether we may be able to make a cash offer
• Schedule a walkthrough or follow-up conversation
• Prepare, discuss, or complete a possible real estate transaction
• Communicate with title companies, closing professionals, contractors, or service providers when needed
• Improve our website and customer experience
• Maintain records and comply with legal obligations
• Protect our business, website, users, and rights

Submitting your information does not require you to accept an offer or work with us.

If you provide your phone number or email address, we may contact you about your inquiry, your property, or related follow-up. This may include calls, text messages, or emails.

Where required, we will obtain your consent before sending certain marketing calls or text messages. Message and data rates may apply. You may opt out of text messages by replying STOP, and you may opt out of marketing emails by following the unsubscribe instructions in the email or contacting us directly.

Opting out of marketing messages does not prevent us from contacting you about an active inquiry, transaction, appointment, or other non-marketing matter where allowed by law.

We do not sell your personal information to lead buyers or unrelated marketers.

We may share information only when reasonably necessary, including with:

• Title companies, escrow companies, closing attorneys, or transaction professionals
• Contractors, inspectors, photographers, or property service providers
• Website hosting, CRM, email, phone, text, security, or business service providers
• Professional advisors, such as attorneys, accountants, or consultants
• Government agencies, courts, or other parties when required by law
• A successor business if our business is sold, merged, reorganized, or transferred

We may also share information when necessary to protect our rights, prevent fraud, respond to legal requests, enforce our agreements, or protect the safety of our users, team, or business.

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no website, system, or method of transmission is completely secure. We cannot guarantee absolute security.

We keep information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, evaluating properties, maintaining records, completing transactions, complying with legal obligations, resolving disputes, and operating our business.

You may contact us to request that we update, correct, or delete your information, subject to legal, business, and recordkeeping requirements.

You may also:

• Reply STOP to opt out of text messages
• Use unsubscribe links to opt out of marketing emails
• Contact us to request that we stop contacting you

Depending on where you live, you may have additional privacy rights under applicable law. We will respond to verified privacy requests as required by applicable law.

Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing information to them.

Submitting information through our website does not guarantee that we will make an offer, purchase your property, or enter into any transaction. Any offer, agreement, or sale is subject to separate review, documentation, and applicable closing requirements.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.